Our Standards
Understand what the ingredient is and which form is used.
Read numbers, research and documentation in the right context.
Ask for the details you need to make an informed choice.
Choosing a supplement should feel informed. Our standard is to make the important details easier to find, explain what they mean and give you a clear route to ask questions.
This page describes the principles behind our product information. Product-specific testing, certification and manufacturing statements need their own supporting documentation; this page is not a certificate for every item in the range.
1. Know what you are comparing
The ingredient name is the starting point. Where relevant, the species, plant or mushroom part, extract form and serving basis provide the detail that makes comparison possible. A product name should help you find a formula; the full label should help you understand it.
What to look for: exact identity, complete ingredients and a clearly stated serving. Our Ingredient Guide explains the terminology.
2. Give numbers their context
Extract ratios, percentages and milligram figures answer different questions. We aim to make their basis clear rather than allowing a large starting-material-equivalent number to stand in for the amount of finished extract.
What to look for: whether each figure refers to a capsule, daily serving, individual ingredient or entire blend. Use our label maths guide to compare like with like.
3. Match evidence to the claim
A laboratory finding, a human study and a customer review are different types of information. Research about an ingredient is not automatically research on every finished product containing it. When reading a claim, ask which preparation was studied and what was actually measured.
What to look for: a source that supports the specific statement, with limitations made clear. Testimonials describe individual experiences; they are not clinical proof.
4. Be precise about documentation
“Tested” is useful only with context. A raw-material specification, a certificate for a manufacturing site and a finished-batch analysis each cover different things. None should be presented as if it proves everything about every product.
- Which ingredient or product does the document identify?
- Does it refer to a particular batch?
- What was measured or certified?
- Who issued it, and when?
If you need a particular document, contact us before buying. We can clarify what information is available for the product you name; do not assume that a document exists unless it is supplied or specifically identified.
5. Make suitability easy to check
Dietary suitability belongs to the complete formula. A plant-based capsule shell does not make a bee-derived ingredient vegan. Directions also belong to the specific product: our Boric Acid vaginal capsules must never be swallowed and are separate from oral supplements.
What to look for: ingredient list, allergens, route of use, directions, storage and product-specific warnings. Individual medicine and supplement combinations should be reviewed with an appropriate healthcare professional.
6. Keep information open to correction
Clear information is an ongoing responsibility. If you spot a mismatch between a page and the product supplied, send the product name, pack size, batch details and a photograph through our Contact page. Ask for clarification before relying on conflicting directions.
Questions we welcome
- What does this extract ratio mean?
- Does this figure apply to one capsule or the daily serving?
- Where can I find the full ingredient list?
- What documentation is available for this exact product?
For practical help choosing and comparing formulas, start with the first-supplement checklist or browse the By Nature Journal.
THE DETAILS MATTER
Good questions deserve clear answers.
A polished claim is only a starting point. The useful detail is what it refers to: a particular ingredient, a manufacturing site, a test or the exact finished product.
What different documents can tell you
Quality information is most useful when its scope is clear. These are different types of evidence, not interchangeable badges.
| Document | Useful for understanding | Check before relying on it |
|---|---|---|
| Ingredient specification | The declared identity and target characteristics of a raw material | Does it identify the ingredient form used in the product? |
| Batch analysis | Results for the sample and tests named in the report | Which batch, sample, method and measurement does it cover? |
| Site certification | The activities and standards covered at a particular facility | Is it current, and does its scope include the relevant activity? |
| Research paper | What happened with the preparation and conditions studied | Does the ingredient, dose and outcome match the claim being made? |
Specific evidence, specific claims
This guide explains how to assess documentation. It does not state that every document or test is available for every By Nature product. Ask about the exact product before purchase if a particular certification or result is important to you.
How to get a useful answer from us
Include the full name and pack size. For an item you already have, add the batch number.
Tell us which label figure, ingredient, direction or document you want explained.
A clear photo of the relevant label helps us understand the question. Avoid sending private medical details.
Use our Contact page for product-information questions. For individual advice about medicines, symptoms or whether a supplement is suitable for you, speak with an appropriate healthcare professional.
Continue with the Ingredient Guide or explore practical questions in the Journal.